This is our Cancellation Policy:
- Any cancellation must be made in writing – post or email
- All deposits are non refundable except if Cairngorm Treks has to cancel your trek. In this case all your deposit will be refunded.
- For cancellations made 14 days or more before your Cairngorm Trek, you will only forfeit your deposit
- For cancellations made within less than 14 days before your Cairngorm Trek but more than 48 hours, a charge of 50% [including your deposit] will be made
- For cancellations made within 48 hours before your Cairngorm Trek date you will be charged for the full amount
- In the highly unlikely event of Cairngorm Treks having to cancel a trek we will reimburse you in full, including your deposit, and offer a 10% reduction voucher for a rescheduled booking with us.
- For our fixed-date treks (found here) we may cancel if fewer than 3 people book on. This will result in a full refund and complementary 10% off future treks with us.